Need help?
Frequently Asked Questions
Shipping
International options right now are available through one of our many great resellers like BBP Light, BH Photo, or Adorama. Find these sellers and more linked on ourĀ Dealerās page.
It depends on where you are. Orders processed here will take 1-5 business days to arrive. We ship out of New Jersey so the closer you are the here the sooner the package will arrive.
Fedex and UPS considers anything over water to be international in terms of pricing so we do not ship there however see dealer's page for options.
Product
It depends on the product and the reason for return. Please see our return policy page. Return Policy
We do not typically issue refunds. That being said, we are always happy to exchange or replace an item in case you received a damaged package. (seeĀ Return PolicyĀ for more info)
No but we are always open to suggestions and we take everything into consideration.
Our unmatched replacement policy ensures you receive a perfect unit! Send images to support@vflatworld.com to get started.
Other
You can contact us through our contact section in the footer below or the chat icon! We will be happy to assist you.